Delivery & Delivery times

Delivery time
When will my order be delivered? All UK orders are processed through to Customs during the transit stage. Due to customs processing, currently, deliv...
Thu, 20 May, 2021 at 2:29 PM
Delivery & DHL
We ship our parcels with DHL. Do you have any questions regarding shipping? Feel free to contact us directly. Alternatively, should you wish to contact DHL ...
Wed, 22 Jul, 2020 at 11:35 AM
Package Tracking
How can I see where my package is? Once your order has been dispatched, you will receive an e-mail with your parcel number. Click on 'track your ord...
Wed, 22 Jul, 2020 at 11:35 AM
Picking up an order
It is possible to collect your order directly from our main office in Haaksbergen, The Netherlands. During the ordering process, indicate and select “pick u...
Tue, 15 Jun, 2021 at 10:00 AM
Delivery Costs
Shipping costs differ per country. Please see the chart below to find more information regarding shipping.     Country Shipping Costs Free shipping ...
Thu, 10 Jun, 2021 at 3:06 PM
Changes
Can I change the delivery address or time of delivery? If the parcel is still within the premises of Zolemba, contact Zolemba customer service directly t...
Wed, 22 Jul, 2020 at 11:35 AM
UK Changes due to Brexit
What extra charges do I get now that UK has left the EU? We charge you with shipping and handling costs, which increased due to extra formalities that nee...
Fri, 19 Mar, 2021 at 9:44 AM