Delivery time for blank labels:


Speed and service to our customers is the most important thing to us. Every day we do our utmost to produce and deliver your labels as fast as possible. Unfortunately, the challenging market conditions - such as global raw material shortages - are now also starting to have an effect on the delivery times of our blank labels. This means that the delivery times of blank labels are currently longer than you are used to from us.


Of course, our team is doing everything possible to get your order into production and delivered to you as quickly as possible. Please follow the tips below so that your order can be processed as quickly as possible:


- Order your labels well in advance; take into account a longer delivery time for blank labels

- Ordering through our web shop is the fastest way to process orders

- As soon as your order is shipped, you will receive a Track & Trace link by e-mail.

- Per product, the expected delivery time is mentioned below the order button:


If you have any questions, our service team will be happy to help.

 

Printed labels will still be dispatched within 1 to 5 working days, depending on the delivery time you choose when ordering.


When will my order be delivered?


  • Bulk orders, special-offered products, or customs labels
    • All UK bulk, special-offered, customs label products will be dispatched from our headquarters in the Netherlands.  
       
    • These shipments will be sent with the incoterm DDP via DHL or a pallet courier. During the transit of your goods, Zolemba will be handling import VAT on our behalf. The average delivery time is currently 7 business days.   
  • Custom Printed Labels
    • For custom printed bespoke labels, that have been paid and file-approved before 9 a.m., the following applies:
    • For 'Ultra-fast Production' (24 hrs); your order will be dispatched the following business day.
    • For 'Fast Production' (72 hrs); your order will be dispatched within 3 business days.
    • For 'Standard Production' (120 hrs); your order will be dispatched within 5 business days.

 

What is the delivery time with prepayment orders?


Should you choose the method of payment as prepayment (bank transfer), it may take an additional 1 – 3 business days before we successfully receive the payment. Upon receipt, an order confirmation will be sent via email and your order will continue.

 

Can I expedite my order?


Depending on the country of delivery, expediting your order may not be possible. In most cases, deliveries have only the option of standard delivery. Get in contact with our customer service team should any questions arise.